How Do You Define ERP Success?

ERP-Software-SuccessThe success of your business software can be determined in a variety of ways. Some companies measure success by how smooth the implementation phase was or by how quickly the software was implemented. Some companies deem business software projects successful once the software has begun to meet their predetermined goals while others have no set ways for measuring project success. If it’s working as it should be, then the software can be deemed “successful”.

The truth is, any business solution is a huge investment and, in order to get the most out of your investment, you need to have a way to measure the success of your project. Simply “working as it should be” is not an adequate measure of success. The right solution can transform your business processes and spur on financial growth for years to come. Businesses use the software to streamline tasks, increase productivity, improve profitability, and increase efficiency. Many businesses, however, have difficulty measuring their success (or reaching the levels of success they set for themselves before the project began).

ERP is worth the investment, as long as you put in the required time and effort to achieve true success. Before you can even begin to measure whether or not your ERP implementation was successful, you have to be able to define what ERP success means for your business. How do you define ERP success? Does true success require you to meet a list of improvements by a certain deadline? Does success mean the finalization of the project? Understanding what success means to your company prior to implementing your ERP solution will not only help you better utilize the software, but it will also help you know what to measure in terms of the return on investment (ROI).

The following tips are designed to help you define what ERP success means for your business so you can be certain of the value ERP is providing for your company:

  • Set specific goals for your ERP project
    Defining your goals for your ERP project prior to implementing the system will better equip you to measure your success. By knowing what you are looking for, you can ensure that you are measuring the right variables and get the right answers to your questions.
  • Have a realistic financial return on investment
    For the majority of businesses, success is synonymous for profitable return on investment. Write down your financial savings expectations prior to implementing the software and measure your progress as the project unfold. Don’t expect your ERP system to save your company millions of dollars in returns overnight; it won’t happen. Be realistic about your goals and remember that even a few dollars is a substantial amount of savings.
  • Realize the benefits of the system
    Are your employees less stressed (and dare we say happier) with the new software? Are your operations running more smoothly? Is your efficiency improving? When combined with a significant financial return on investment, all of these things are indicators of ERP’s success.

The meaning of success means something different to every individual and company, so make sure you determine what your measures for success are prior to implementing the system. Keep in mind that the average ERP software implementation takes time, and you won’t see results immediately. Give yourself – and your software – time to get acclimated. Look at the project as a marathon rather than a sprint and treat every step with care. This attention to detail will ensure that your ERP software implementation is a true success for years to come.

If you’re in the market for ERP software, consider making the switch to Sage 100 ERP. Sage 100 ERP is capable of transforming your business processes so you can increase efficiency and maximize productivity. Contact us to learn more.

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